Here are some of the best questions for a patient survey about home health care experience, plus a few tips on how to make them effective. With Specific, you can generate a tailored survey in seconds—so you’re set up for deeper insights fast.
Best open-ended questions for patient survey about home health care experience
Open-ended questions invite real stories—they help us understand the patient experience beyond just numbers, letting patterns and emotions surface naturally. These are ideal when you want feedback that goes deeper than a simple yes or no.
What has been the most helpful part of your home health care experience so far?
Can you describe a moment when your care provider made you feel especially supported?
What challenges have you faced during your home care, and how were they addressed?
Tell us about any ways your care could have been improved.
How has the communication been between you and your care team?
In your own words, what does “great home health care” mean to you?
Are there any services or information you wish had been offered to you from the start?
Can you share how home care has impacted your recovery or daily life?
What was your biggest worry before starting home health care, and was it addressed?
Please describe any situation where you felt your needs were not fully understood.
Open-ended responses build context; for example, when 95% of patients say communication responsiveness shapes their satisfaction, knowing the “why” behind their rating matters. [3]
Best single-select multiple-choice questions for patient survey about home health care experience
Single-select multiple-choice questions help us quantify feedback and spot trends quickly. They’re fantastic for those moments when patients might struggle to articulate their thoughts or prefer a simple selection—especially as a springboard to richer follow-up questions.
Question: How would you rate the overall quality of your home health care?
Excellent
Good
Fair
Poor
Question: How responsive was your care team to your questions or concerns?
Very responsive
Somewhat responsive
Not very responsive
Not at all responsive
Question: Which aspect of home health care has made the biggest positive difference for you?
Professionalism of staff
Convenience of at-home visits
Personalized care
Communication
Other
When to followup with "why?" Whenever a patient selects “Fair” or “Not at all responsive,” a quick “why?” digs deeper—maybe their issue was a one-off, or maybe it highlights a systemic problem with response times. These insights are gold and can point the way to service improvements.
When and why to add the "Other" choice? Sometimes options just don’t fit—maybe a patient valued something surprising, like a caregiver’s positive attitude on tough days. Adding "Other" followed by a space for their own words means we don’t miss those unique, actionable insights that structured responses alone can’t reveal.
The ability to capture feedback like this has real value, especially as 90% of home care clients rate their service as good or excellent—identitying what made the difference sharpens your focus on what works. [1]
Should you use the NPS question in a patient home care survey?
The Net Promoter Score (NPS) is a simple question that makes a powerful impact: “How likely are you to recommend our home health care to a friend or family member?” Patients rate their likelihood on a 0-10 scale, neatly flagging promoters (those most enthusiastic), passives, and detractors.
There’s a reason NPS is used everywhere from hospitals to e-commerce: it takes just seconds for patients to answer, but the result gives you a straight shot at the patient’s loyalty and trust—which is absolutely central in home health care. Layer a conversational follow-up on top and you’ll know why someone is (or isn’t) a supporter. You can try building an NPS survey built for home health care in one click.
By tracking NPS over time, you can see if changes in your care process are boosting loyalty—or where communication or responsiveness may still need work. And given that reduced hospital readmission rates are linked with quality in-home care, watching NPS together with clinical outcomes helps complete the picture. [2]
The power of follow-up questions
Ever wondered why one survey gets truly useful answers, while another leaves you scratching your head? The secret is in the follow-up—especially when it’s automated. Our automatic followup questions let you dig deeper without extra work, as our AI steps in to ask clarifying or probing questions in real time.
Specific’s approach is simple: if a patient says something ambiguous like “The care was fine, but sometimes late,” the AI instantly asks, “Can you tell me more about when your care was late and how it affected you?” This isn’t scripted—it’s conversational, so it uncovers the ‘why’ just as a human interviewer would.
Patient: “The nurse visits were okay.”
AI follow-up: “Can you share a bit more about what made them just okay instead of great?”
This clears up confusion, clarifies details, and helps you get beyond generic feedback. Given that 95% of patients care about responsiveness, if someone says, “They responded slowly,” a followup can pinpoint what “slowly” really means to them. [3]
How many followups to ask? Usually, 2–3 targeted follow-ups are plenty. With Specific, you can set the AI to wrap up a topic and move on once you’ve got what you need—no more dragging the conversation (and tiring the respondent).
This makes it a conversational survey—instead of a static form, it feels like a real conversation, boosting engagement and answer quality.
AI-powered survey analysis: Even if you collect lots of detailed responses, analyzing survey responses is easy with AI. Themes, sentiment, and actionable points come together automatically.
Automated followup questions are a game changer—generate a survey and see the experience for yourself.
How to compose a prompt for ChatGPT or AI to come up with great patient home health care questions
If you want to brainstorm your own survey questions, start by prompting an AI like ChatGPT or an AI survey generator with something simple:
Suggest 10 open-ended questions for Patient survey about Home Health Care Experience.
But context is king. The more details you give about yourself, your goals, and your patients, the better the questions will match your real needs.
We operate a home health care agency serving senior patients recovering from hospitalization. Suggest 10 open-ended questions for a patient survey that focus on quality of care, communication, and outcomes we can act on.
Next, have the AI organize your list for clarity:
Look at the questions and categorize them. Output categories with the questions under them.
Take your most important category (say, Communication or Staff Responsiveness) and double-click on it:
Generate 10 questions for the category “Staff Responsiveness” in the context of patient home health care.
What is a conversational survey?
A conversational survey feels like chatting with a smart researcher. You don’t just get static, checkbox data—instead, the experience adapts to each patient’s responses in real time. Unlike old-school forms, AI-powered surveys engage people, clarify their answers, and gently guide them toward richer insights.
Here’s how traditional, manual surveys compare with an AI survey generator like Specific:
Manual Survey Creation | AI-generated Surveys (Specific) |
|---|---|
Hours spent drafting, editing, and rewording questions | Survey is created instantly—just describe your goals or paste a prompt |
Static, “one size fits all” questions | Dynamic questions and follow-ups, tailored to each patient |
No natural dialogue—respondents get bored | Conversational, friendly, and engaging—better completion rates |
Manual analysis (slow, often surface-level) | Instant AI-powered insights and summaries from patient responses |
Why use AI for patient surveys? Because healthcare feedback is nuanced. A conversational AI survey example lets you adapt on the fly, probe deeper, and build trust with respondents. You’ll gather both metrics and context, helping everyone from care managers to clinicians make smarter decisions. Plus, real-time AI survey examples, like those built with Specific, dramatically improve both the speed and the quality of data collection.
We’ve built Specific to deliver the best-in-class user experience for both creators and patients—our surveys are smooth, engaging, and naturally conversational. For more on practical tips, see our article on how to create a patient survey about home health care experience.
See this home health care experience survey example now
Discover actionable insights with a conversational survey—get feedback that feels natural, intelligent, and precise. Create your own survey in seconds for richer, more complete patient insights!