Here are some of the best questions for a patient survey about chronic disease management support, and tips on how to create them. If you want to build your own survey fast, you can use Specific to generate a patient survey about chronic disease management support in seconds.
Best open-ended questions for patient surveys about chronic disease management support
Open-ended questions give patients the space to share personal perspectives in their own words. They reveal real needs, challenges, and ideas you won’t uncover with just yes/no or multiple-choice formats. Especially for chronic disease management, open-ended questions are invaluable for capturing subtle frustrations, ideas for better support, and topics that matter most. Here are our top picks:
What is the biggest challenge you face in managing your chronic condition day to day?
Can you describe any support or guidance from your healthcare team that has helped you the most?
How do you monitor your symptoms or progress at home, and what—if anything—would make this easier?
Tell us about any moments you’ve felt especially supported (or unsupported) by your care team.
What digital tools or technologies, if any, have you used to help manage your disease? What worked, and what didn’t?
Are there times when you wish you’d had more check-ins or ongoing communication with your provider? Why?
Can you share any lifestyle changes you’ve attempted as part of your management plan? What challenges did you face?
How would having a personalized care plan affect your motivation or confidence in managing your health?
What’s one thing you wish your healthcare provider understood better about your experience?
Is there any other feedback you’d like to share to help us make disease management support more helpful for you?
Open-ended responses provide rich context by letting patients explain needs in their own language. For example, a recent survey showed that 91% of patients with chronic health conditions want more help managing their diseases, and 75% want more regular check-ins from healthcare providers—something rarely captured by closed-choice questions [2].
Best multiple-choice (single-select) questions for patient survey about chronic disease management support
Single-select multiple-choice questions let you quantify trends or quickly start a conversation. When you want to benchmark or identify patterns—like which support tools are most valued or what improvement areas patients prioritize—single-select shines. Plus, picking from a shortlist can warm up respondents to share more in later open-ended questions.
Question: Which of the following do you find most helpful for managing your chronic condition?
Advice or education from my main healthcare provider
Family or peer support groups
Digital tools or apps for tracking symptoms/meds
Regular in-person check-ins
Other
Question: How often do you receive check-ins or outreach from your health provider?
Weekly or more
Monthly
Every few months
Almost never
Question: Do you use a personal care plan to manage your chronic disease?
Yes, regularly
I have one but rarely use it
No
Not sure
When to follow up with "why?" Always follow up if the answer lacks detail. For example, if a patient selects "Digital tools or apps for tracking symptoms/meds" as most helpful, you could ask: “What features do you find most useful—or what do you wish they had?” Insights clarified through “why” follow-ups are the core of actionable feedback.
When and why to add the "Other" choice? Use “Other” when the list might not capture every possible response. For chronic disease management, there are often additional influencers you didn’t anticipate—like personal coaches, community organizations, or even alternative therapies. Following up on “Other” uncovers fresh, unstructured insights you may not have considered.
NPS—should you use it for chronic disease management support?
Net Promoter Score (NPS) asks patients how likely they are to recommend their care or support to others, on a scale from 0 to 10. For chronic disease management, NPS is a simple, universal metric that reflects overall satisfaction and trust. It's valuable because it benchmarks patient experience in a way that’s widely understood—even outside healthcare. Considering that 83.7% of chronic disease patients in a recent study reported being satisfied with their care—while 16.3% weren’t—it’s critical to identify what tips the balance either way, and follow up accordingly [1].
Specific makes it easy to add a custom NPS question about chronic disease management—get started here if you want to benchmark and dig deeper with contextual follow-ups.
The power of follow-up questions
Asking smart, context-aware follow-ups is the secret to richer feedback. Traditional surveys often miss nuance—they’re stuck with what you ask first. Specific’s automatic AI follow-up questions solve this by letting the survey adapt in real time. The AI acts like a skilled interviewer: if an answer is vague or has more to explore, it continues the conversation for you—no need to follow up over email.
This makes the exchange feel like a chat, not a questionnaire, so patients naturally reveal more. For example:
Patient: "I occasionally use my care plan but not much lately."
AI follow-up: "Could you tell me more about what makes it hard to use your care plan regularly? Are there parts you’d like to change or make more convenient?"
Without the follow-up, you’re left guessing. With it, you get context for action.
How many followups to ask? In practice, asking 2–3 targeted follow-ups will usually clarify or deepen responses without exhausting your respondent. If a patient has already explained enough—or doesn’t want to elaborate—the AI can skip ahead. In Specific, you can fine-tune this so the experience feels effortless.
This makes it a conversational survey: instead of a static form, you’re co-creating understanding in an interactive chat.
AI survey response analysis: Even with lots of qualitative replies, AI tools (like Specific's AI survey response analysis) make it easy to summarize and understand big themes, so every patient voice gets heard.
Curious how this feels in action? Generate an AI survey and experience follow-up questions guiding the conversation—no manual scripting needed.
Writing a strong prompt for ChatGPT or other AI to create great survey questions
If you want AI to help create survey questions, the quality of your prompt matters. Start broad, then add context to hone the results. For example, simply say:
Suggest 10 open-ended questions for patient survey about chronic disease management support.
But to get better results, always give background—for instance, describe your audience, goals, and pain points:
Suggest 10 open-ended questions for a patient feedback survey focused on chronic disease management, aimed at adults managing long-term conditions like diabetes, COPD, or heart disease. We want to understand challenges in daily routines, access to resources, digital tool usage, and what makes patients feel supported or frustrated by their healthcare teams.
Once you have a draft, you can ask AI to organize your questions by topic for easier review:
Look at the questions and categorize them. Output categories with the questions under them.
From here, pick the categories most relevant to your needs, then ask AI to deepen the inquiry on those:
Generate 10 questions about digital tools and technology for chronic disease management.
Keep iterating, and you’ll create a professional-grade survey in minutes—especially with an AI survey generator that’s designed for this process.
What is a conversational survey—and why use one?
Conversational surveys feel like a smart chat, not a dry form. Respondents answer questions in a sequence that adapts to their answers—AI asks targeted follow-ups so the survey grows more informative as it goes. For patient surveys about chronic disease management support, this means you don’t miss a concern just because you didn’t think to ask up front.
Manual Survey Creation | AI-Generated Survey (Conversational) |
|---|---|
Labor-intensive writing, editing, and sorting of questions | Instantly builds smart survey by describing goals in plain language |
Static—respondents answer only what’s asked up front | Dynamic—AI follows up, clarifies, and explores in real time |
Analysis often slow and manual | AI summarizes responses, distills themes, and visualizes trends |
Rigid, impersonal experience—can feel tedious | Feels like a chat; boosts engagement and completion rates |
Why use AI for patient surveys? With an AI survey generator like Specific, you’re removing friction—for both the survey designer and the patient. You get a survey designed with research best practices, follow-ups that dig deeper, and response analysis that delivers insight, not just raw data. It’s fast, flexible, and—most important—conversation-driven, making patients feel truly heard. Try this tutorial on how to create a survey for practical tips and hands-on guidance.
Specific stands out with a best-in-class user experience that turns patient feedback into an engaging, insightful conversation—whether you’re building an AI survey from scratch or tweaking a template for your needs.
See this chronic disease management support survey example now
See how easy it is to design a conversational survey that captures honest, actionable patient feedback—complete with smart follow-ups and effortless AI analysis. Start now to collect insights that make a real difference.