Best questions for parent survey about facilities and cleanliness

Here are some of the best questions for a parent survey about facilities and cleanliness, plus our top tips on how to create them. With Specific, you can build a tailored survey in seconds.

Best open-ended questions for parent survey about facilities and cleanliness

Open-ended questions invite parents to share honest, detailed feedback—great for discovering issues you might not have considered. They’re especially useful when you want stories, personal insights, or feedback on topics that aren’t easily captured by ticking boxes.

1. What aspects of our school's facilities do you feel could be improved?

2. How does the cleanliness of our school impact your child’s experience?

3. Can you describe any recent facility or cleanliness issues you’ve noticed?

4. Are there specific areas (classrooms, restrooms, playgrounds) where cleanliness concerns stand out?

5. How satisfied are you with the communication about facility maintenance?

6. If you've reported a cleanliness issue, how was it handled?

7. How does our school’s hygiene affect your view of our overall environment?

8. Do you have suggestions for making our facilities more welcoming or safe?

9. What would you like us to prioritize in future improvements?

10. Can you share a positive experience regarding our school's facilities or cleanliness?

Why are these questions important? Research shows that the quality of school facilities and cleanliness impacts student health, attendance, and even academic performance. For example, inadequate hygiene facilities can hinder attendance, especially for girls, and affect learning[1].

Best single-select multiple-choice questions for parent survey about facilities and cleanliness

Single-select multiple-choice questions work well when you need clear, quantifiable data or want to lower the barrier for parents to start sharing feedback. Sometimes, people need a little nudge and quick choices to get the conversation rolling—then you can layer in follow-ups for richer feedback.

Example questions:

Question: How would you rate the overall cleanliness of our school?

• Excellent

• Good

• Fair

• Poor

Question: Which area do you believe needs the most improvement in cleanliness?

• Classrooms

• Restrooms

• Cafeteria

• Playgrounds

• Other

Question: How well do you think our school communicates about facility maintenance and cleanliness initiatives?

• Very well

• Somewhat well

• Not very well

• I’m not sure

When to follow up with “why?” If a parent selects “Fair” or “Poor” cleanliness, it makes sense to immediately ask why. This reveals root causes. For example: “You rated cleanliness as ‘Fair’—can you tell us what led to your rating?” Specific’s conversational surveys do this automatically, keeping feedback targeted and actionable.

When and why to add the “Other” choice? Always include “Other” if you suspect your given options might not cover everyone’s experience. This lets parents surface new issues you haven’t thought of. When followed up with “Can you elaborate?”, it often leads to important, unexpected insights.

Interestingly, 88% of students feel a lack of cleanliness is distracting, and 84% want spotless environments to help them learn[4]. The stakes here aren’t just about appearances—it’s about learning outcomes too.

NPS works well for measuring parent satisfaction about facilities and cleanliness

NPS (Net Promoter Score) asks one core question: “On a scale from 0–10, how likely are you to recommend our school’s facilities and cleanliness to another parent?” NPS is valuable because it quantifies satisfaction and highlights promoters, passives, and detractors—with tailored follow-ups for each group.

For parent surveys on facilities and cleanliness, NPS can quickly show if parents are happy or if problems are brewing beneath the surface. Combined with Specific’s conversational approach, this surfaces actionable detail you can actually use. Want to try this format? Generate your NPS survey here.

School facilities play a direct role in health and absenteeism, as shown by schools with better ventilation having 48% lower rates of infections[2]. Capturing overall satisfaction helps you prioritize facility investments that actually matter to families.

The power of follow-up questions

Open-ended questions are gold, but follow-up questions are what turn basic feedback into actionable insights. Read more about automated follow-up questions—it’s a must for deeper parent surveys.

With Specific, AI asks smart follow-ups in real time, just like an expert interviewer. That means instead of missing out, you get the full context—without going back and forth by email, or leaving you with ambiguous notes. The conversation feels natural and parents are more willing to engage deeply.

• Parent: “The bathrooms aren’t great.”

• AI follow-up: “Can you describe what specifically needs improvement in the bathrooms?”

• Parent: “I wish drop-off was safer.”

• AI follow-up: “What specific changes would help improve the safety during drop-off?”

How many followups to ask? Most of the time, 2–3 follow-up questions are enough to get the detail you need. A good conversational survey will give parents the option to move on once their point is clear. With Specific, you can set this threshold with ease.

This makes it a conversational survey: each question feels like part of a real conversation, inviting honest and complete feedback.

AI response analysis means you can analyze all the unstructured feedback effortlessly. Specific lets you analyze survey responses with AI, surfacing patterns and making qualitative data as actionable as numbers.

Give automated, conversational follow-ups a try with Specific—see what insights you’ve been missing.

How to compose prompts for GPT surveys about facilities and cleanliness

Composing prompts for ChatGPT or other AI tools can dramatically improve your survey quality. Here’s how to get started:

Ask ChatGPT:
Suggest 10 open-ended questions for parent survey about facilities and cleanliness.

But for even better results, provide more context:
Our school is a K–8, suburban district with a strong focus on health and wellness. Parents are concerned about classroom ventilation and safe restrooms. Suggest 10 open-ended questions for parent survey about facilities and cleanliness, keeping in mind our desire to encourage detailed feedback.

Once you have a question list, try:
Look at the questions and categorize them. Output categories with the questions under them.

Then, pick a key theme to dig deeper (e.g., restrooms). Ask:
Generate 10 questions for categories “Restroom Safety and Cleanliness” and “Classroom Air Quality.”

If you’d rather not fiddle with prompts, Specific’s AI survey generator builds these flows for you—just describe what you need.

What is a conversational survey?

A conversational survey feels like chatting, not filling out a stale form. The AI asks a question, listens to the response, then follows up naturally based on what you said—much like a skilled interviewer would.

Why use AI for parent surveys? You get more complete, candid feedback, and you save hours on both question building and analysis. Parents want to share, but not if it means a 10-minute form. With an AI survey example, you see the difference in both depth and participation.

Facilities are often overlooked in feedback loops, but when a survey is easy and conversational, parents flag crucial details—good ventilation, safe restrooms, and even how sunlight improves their kids’ moods and learning speed[3]. Try out our guide for creating conversational surveys for parents for actionable steps.

Specific’s user experience is built for frictionless, conversational feedback that keeps both creators and parents engaged—making real parent insights easier to collect and act on.

See this facilities and cleanliness survey example now

Discover how easily you can create a facilities and cleanliness survey that’s conversational, adaptive, and uncovers what really matters. Collect actionable insights from parents in minutes with AI.