Here are some of the best questions for a conference participants survey about the registration process, plus tips on how to craft them for more honest feedback. You can build your survey in seconds—tools like Specific let you generate questions instantly with AI, so you focus on insights, not setup.
Best open-ended questions for registration feedback
Open-ended questions give people space to share thoughts in their own words, which often surfaces deeper or unexpected feedback. They’re perfect when you want details about the registration process—not just a score. One catch: open questions can scare off some respondents, leading to higher nonresponse rates (on average, around 18%) but they can reveal issues no checklist would catch—81% of respondents in a recent study mentioned concerns that closed questions never even surfaced. [2][3]
What was your first impression of the event registration process?
Were there any steps during registration that confused or frustrated you?
How would you describe the ease or difficulty of completing your registration?
Were there any missing features or options you expected from the registration system?
How well did the event communication (emails, confirmations, reminders) work for you?
What did you appreciate most about the registration experience?
How could we improve the registration process for next time?
If you encountered a problem, how did you resolve it?
Is there anything about registration that surprised you (good or bad)?
Any additional comments or advice you'd like to share?
Despite lower response rates, these questions are worth including because they'll reveal what’s truly on participants' minds—not just what you guess to ask. For more on the art of using open-enders, check our guide to creating effective surveys for conference participants.
Best single-select multiple-choice questions
Single-select multiple-choice questions work best when you need to quantify results or offer respondents a quick way to answer. They’re perfect for “pulse check” moments or to kick off a deeper conversation, since it’s often easier to pick an option than to think up a full response. They’re also quick to complete—key for improving response rates, which for post-event surveys typically hover between 10% and 20%.[1]
Question: How would you rate the overall ease of the registration process?
Very easy
Somewhat easy
Somewhat difficult
Very difficult
Question: What was your primary method for registering for the event?
Event website
Mobile app
Email invitation
Other
Question: Did you experience any issues with payment or confirmation?
No issues
Some issues
Major issues
When to follow up with "why?" After a participant chooses an answer—especially if it’s a negative response like “Somewhat difficult” or “Major issues”—always consider a follow-up. For example, “Can you describe what was difficult about the registration process?” This open follow-up digs into root causes and actionable details.
When and why to add the "Other" choice? Include “Other” when you can’t anticipate all possible responses. If a conference participant picks "Other" as their registration method, a follow-up like “What method did you use?” helps uncover trends or unmet needs you hadn’t planned for.
The NPS question for registration experience
The Net Promoter Score (NPS) question isn’t just for products; it’s a smart way to measure participants’ overall satisfaction with your event registration. NPS asks, “How likely are you to recommend this registration process to a friend or colleague?” on a 0–10 scale. It benchmarks loyalty and uncovers issues—since detractors and passives can be followed up with targeted questions. Including an NPS question provides a high-level view that’s easily tracked over time. Try it in your next survey using the NPS survey template for event registration.
The power of follow-up questions
Follow-up questions uncover the why behind participant choices, turning survey answers into conversations rather than dead-ends. Automated follow-ups are game changers: by prompting deeper responses based on context, they reduce the need for email chases and surface richer insights. In fact, well-crafted follow-up sequences are proven to generate longer, more meaningful responses than static questions alone.[4]
Conference participant: "Signing up was confusing."
AI follow-up: "Can you share which step confused you, and what information would have helped?"
How many followups to ask? Usually, 2–3 targeted follow-ups get you everything you need. It’s smart to let your survey tool skip to the next question once the necessary insight is collected—Specific has this setting built in, making follow-ups efficient, not annoying.
This makes it a conversational survey: Each reply builds on the last, making the experience feel like a real conversation, not a one-way form.
AI survey response analysis lets you quickly interpret free-text answers and spot common themes, even in long, messy responses. See how to analyze responses with AI—it’s the fastest way to get from raw data to next steps.
Follow-up logic is still new for many survey makers—give it a go, and you’ll experience why smarter surveys get better answers.
How to prompt ChatGPT for conference registration survey questions
If you’re brainstorming survey questions with ChatGPT or another AI, begin with a clear instruction. For example:
Suggest 10 open-ended questions for conference participants survey about registration process.
The more detail you give the AI about your context, audience, and goal, the better. Add your own details (e.g., “corporate event in the tech industry, aiming to identify barriers to registration”). Here’s how you might phrase it:
Suggest 10 open-ended questions for people who attended a major tech conference. The event registration was hosted online, and we want to learn about friction points and ways to improve communication.
Once you have a set of questions, you can ask the AI to organize them:
Look at the questions and categorize them. Output categories with the questions under them.
Then, pick the categories that matter most to your team, and ask:
Generate 10 questions for categories "Technical Issues" and "Communication Clarity”.
What is a conversational survey?
Conversational surveys, especially those powered by AI, transform rigid forms into dynamic two-way chats. The traditional manual process can feel cold and impersonal—people drop off or leave answers unfinished. In contrast, AI-generated conversational surveys adapt on the fly, asking intelligent follow-ups and making people feel heard. This approach actually improves engagement and response quality—a field study of 600 participants showed AI-powered chatbots drove significantly higher engagement and richer responses, measured for clarity, informativeness, and relevance.[5]
Manual Surveys | AI-Generated Conversational Surveys |
|---|---|
Static question order | Adapts questions dynamically |
No follow-up unless pre-written | Real-time follow-ups based on context |
Lower engagement | Feels like a chat, boosts response rate |
Manual analysis required | AI summarizes and pulls insights for you |
Why use AI for conference participants surveys? The answers are simple: speed, depth, and engagement. Using an AI survey generator removes guesswork so you don’t have to draft every question or anticipate every follow-up. You just describe your audience and goal, and the AI builds a relevant, high-impact survey that gets better data. For step-by-step instructions, check our guide on how to create an effective survey for conference participants.
With Specific, the user experience is industry-leading: both survey creators and participants get an engaging, natural, and conversational flow that makes feedback gathering smooth (and even enjoyable).
See this registration process survey example now
Try creating your own survey experience and see the difference conversational, AI-powered surveys make—get richer insights, faster feedback, and a natural experience for all your conference participants.