Here are some of the best questions for a citizen survey about mental health support awareness, plus tips to help you generate the right mix for meaningful feedback. With Specific, you can build your survey in seconds, making quality insights easy.
Best open-ended questions for citizen survey about mental health support awareness
Open-ended questions let people share what really matters to them, in their own words. They’re perfect for uncovering experiences, gaps, and new ideas around mental health support—especially when you want honest, detailed feedback that you might miss with predefined options.
What comes to mind when you think of mental health support in our community?
Can you describe a time when you or someone you know needed mental health support?
What barriers have you faced when trying to access mental health resources?
What would help improve awareness of available mental health services?
How do you usually find information about mental health support?
What role do you believe local government or organizations should play in promoting mental health awareness?
How comfortable are you discussing mental health with friends, family, or professionals? Why?
What changes would you like to see to make mental health support more accessible?
What types of support (e.g., counseling, peer groups, helplines) do you believe are most needed in your area?
If you could suggest one initiative to improve mental health awareness, what would it be?
We know from recent research that digital sources are crucial—65% of citizens in India, for example, get mental health information from social media [3]. So, asking about their channels of discovery helps target future outreach.
Best single-select multiple-choice questions for citizen survey about mental health support awareness
Single-select multiple-choice questions make it easier to quantify opinions and spot trends at a glance. They’re also less mentally taxing for respondents—sometimes it’s much simpler to choose from a list than to construct an answer from scratch. Multiple choice is a great way to start a conversation, which you can then deepen with targeted follow-ups.
Question: How familiar are you with the mental health support services available in your area?
Very familiar
Somewhat familiar
Not familiar at all
Other
Question: Which of these sources do you use most for information about mental health?
Social media
Healthcare providers
Friends or family
Community organizations
Other
Question: What is the biggest barrier to accessing mental health support for you?
Cost
Lack of information
Stigma
Time constraints
Other
When to follow up with "why?" When a respondent picks an answer but you want more context, ask “why.” For example, if someone selects “not familiar at all” to a question about mental health service awareness, a simple “Why do you think that is?” can uncover gaps in communication or outreach that raw numbers miss.
When and why to add the "Other" choice? Always include “Other” if you suspect your options won’t cover everyone’s situation. It opens the door for unique answers and, with a follow-up, can highlight problems or ideas you hadn’t anticipated.
NPS-style question for citizen mental health support awareness
The Net Promoter Score (NPS) asks people how likely they are to recommend something—in this case, local mental health support services. This single question gives a fast readout of overall satisfaction and loyalty, and the follow-up clarifies “why” behind the score. It’s an effective tool even for topics like mental health support awareness, because it measures both awareness and advocacy. You can generate an NPS survey tailored to citizens and mental health in a click with Specific.
The power of follow-up questions
Conversations are where insights happen. Automated follow-up questions are the backbone of a conversational survey, adding context and depth that a static form just can’t match. This is where Specific shines—by using AI, each follow-up is smart, timely, and tailored directly to the respondent’s previous reply, just like a live researcher would do. (See our automatic AI follow-up questions feature for details.)
Citizen: “I don’t know much about available services.”
AI follow-up: “Can you share what would make it easier for you to become more informed?”
Without follow-up, this conversation would end with an unclear answer. Instead, probing lets us uncover if there’s an information gap, digital access problem, or social stigma at play.
How many follow-ups to ask? In practice, 2–3 targeted follow-up questions are usually all you need to capture richer insight—especially when you enable an option to skip if the respondent’s initial answer is clear. Specific lets you set this threshold, so your survey stays conversational, not overwhelming.
This makes it a conversational survey: Follow-ups guide the experience back and forth, turning survey-taking into a two-way conversation rather than a checklist.
AI survey response analysis: It might sound daunting to analyze lots of open-ended text, but with tools like Specific’s AI survey response analysis, it’s actually easier than ever to surface patterns and draw conclusions—no matter the volume or complexity.
Automated follow-up questions are still a new concept to many. Try generating a survey and see firsthand how natural and insightful these conversations can be.
Prompting ChatGPT for great citizen mental health awareness survey questions
To get the best results from ChatGPT or another AI, start with a clear, simple prompt. For example, to start brainstorming:
Suggest 10 open-ended questions for Citizen survey about Mental Health Support Awareness.
You’ll always get better results with context. Share info about your goals—like who you want to reach, what you want to understand, and why it matters.
I am a city health official aiming to create a citizen survey about mental health support awareness for people aged 18–65, focusing on access barriers and preferred channels for information. Suggest 10 questions.
Once you have questions, categorize them for structure.
Look at the questions and categorize them. Output categories with the questions under them.
Then, if you spot important themes, expand on them with:
Generate 10 questions for categories [Barriers to Access], [Awareness Channels], [Service Improvement].
What is a conversational survey—and how does AI survey generation help?
A conversational survey turns a static interview into an engaging back-and-forth chat. Instead of answering a long form, people have a responsive conversation—AI adapts to clarify, probe, and gather useful detail in real time. Traditional surveys often lose nuance or fail to dig deeper. AI-driven, conversational surveys solve this.
Manual Survey Creation | AI-Generated Conversational Survey |
|---|---|
Build questions yourself, edit logic line by line, no real interactivity. | Describe what you want to know and the AI handles question writing, logic, and follow-ups. |
Limited to static, one-and-done responses. | Real-time conversational follow-ups clarify context, leading to deeper insights. |
Time-consuming to adapt or iterate. | Edit anytime with tools like the AI survey editor, just by chatting with the AI. |
Analysis is manual and slow. | AI summarizes, categorizes, and lets you chat with your results instantly. |
Why use AI for citizen surveys? AI survey generators like Specific dramatically lower the barriers to thoughtful, conversational design. You get a professional-grade, deeply interactive survey in a fraction of the time, and respondents are more likely to engage because the experience feels natural. For a quick guide, see our how-to on creating a citizen mental health awareness survey—no coding or complex formatting needed.
If you’re looking for a truly modern AI survey example, Specific sets the bar in user experience and conversational depth, from building your survey to analyzing results.
See this mental health support awareness survey example now
Get inspiring question ideas and discover how conversational surveys can unlock deeper feedback on mental health support awareness. Try your own survey today—capture more context and make every citizen’s voice count.