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Best questions for citizen survey about animal control services

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Adam Sabla

·

Aug 22, 2025

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Here are some of the best questions for a citizen survey about animal control services, plus tips on how to create them. We’ve seen how you can instantly generate your own AI-driven survey about animal control services using Specific. It’s fast and conversational—let’s dive in.

Best open-ended questions for citizen survey about animal control services

Open-ended questions are where you get the real stories. They invite citizens to share personal experiences and opinions, going beyond simple yes/no answers. Use open-ended questions when you need deeper insights, want to uncover nuanced feedback, or are exploring a topic for the first time.

  1. What was your most recent experience with animal control services in your community?

  2. What do you believe is the most important role of animal control in your area?

  3. Can you describe any issues or concerns you’ve had regarding stray animals locally?

  4. In what ways do you think animal control services can improve?

  5. How has animal control impacted the safety or well-being of your neighborhood?

  6. What information about animal control services would you like to see made more available?

  7. Have you witnessed or heard about positive interactions with local animal control? Please share details.

  8. What challenges do you think animal control officers face in our community?

  9. How accessible do you feel animal control is when you need assistance?

  10. Are there specific services or support you wish animal control provided?

As data shows, AI-driven surveys are excellent at analyzing open-ended responses, surfacing key themes from thousands of written answers in just minutes—which gives a much deeper and more accurate understanding of what your community cares about. [1][2]

Best single-select multiple-choice questions for citizen survey about animal control services

Single-select multiple-choice questions are best when you’re looking to quantify opinions or pinpoint the most common perspectives. They also serve as a gentle entry point, making it easier for people to start the survey—especially for those who don’t want to write long answers. Once people are engaged, you can dig deeper with open-ended or follow-up questions.

Question: What is your primary reason for contacting animal control services?

  • Reporting a stray animal

  • Concerns about aggressive animals

  • Lost or found pet

  • Requesting community education

  • Other

Question: How would you rate your overall satisfaction with animal control services?

  • Very satisfied

  • Satisfied

  • Neutral

  • Dissatisfied

  • Very dissatisfied

Question: How promptly did animal control respond to your request?

  • Within 1 hour

  • Within a few hours

  • Same day

  • Next day or later

  • I never received a response

When to follow up with "why?" Use a follow-up “why?” after a rating question (like satisfaction or response time). For instance, if someone selects “dissatisfied,” a good follow-up is “Can you tell us why you felt dissatisfied with the service?” This digs into actionable insight, helping you address real issues.

When and why to add the "Other" choice? Always include “Other” when you can’t anticipate all possible answers. This opens the door for unique experiences and details, and with the right follow-up (“Please elaborate on your choice”), you’ll discover insights you didn’t know were missing.

Using NPS in surveys about animal control services

NPS (Net Promoter Score) is a gold-standard question for understanding overall loyalty and satisfaction. It’s simple: “On a scale from 0–10, how likely are you to recommend animal control services in our community to a friend or neighbor?” It’s quick for respondents, easy to benchmark, and, with the right follow-ups (like “What is the main reason for your score?”), you not only gauge satisfaction but learn how to improve. You can instantly build an NPS survey for this purpose with Specific’s AI survey maker.

The power of follow-up questions

Follow-up questions are where conversational surveys really stand out. Automated, context-aware follow-ups make feedback richer and more meaningful. Our article on AI follow-up questions explains why: with every answer, the survey can dig deeper, right when it matters, gathering details you’d otherwise have to chase by email… if at all.

  • Citizen: “I never heard back from animal control.”

  • AI follow-up: “Can you share when you reached out and what the issue was?”

Without follow-ups, you end up with vague responses and unresolved issues. With them, you unlock the story behind each answer.

How many follow-ups to ask? We find 2–3 thoughtful follow-ups per topic is usually enough. Specific lets you set a maximum, so respondents can skip ahead once their point is clear. That keeps things smooth and respectful of their time.

This makes it a conversational survey. Every interaction feels like a one-on-one chat—not a form. Respondents are more engaged, which is why AI-powered conversational surveys hit 70–90% completion rates, far above traditional surveys [1].

AI response analysis—even when there’s a lot of unstructured feedback, AI makes it painless. See our guide to AI survey response analysis for how Specific processes open-text responses and distills them into clear, actionable insights [2][4].

These automated follow-ups are a game-changer—give our prebuilt survey generator a try and experience the difference for yourself.

How to compose a prompt for GPT to create strong survey questions

Want to come up with even more tailored questions? The key is writing the right prompt. Start simple:

Suggest 10 open-ended questions for Citizen survey about Animal Control Services.

But GPT is even better with context. For example, add your purpose and your audience:

I'm designing a citizen feedback survey on local animal control services. Our goal is to evaluate satisfaction, uncover challenges, and learn what improvements the community wants. Suggest 10 open-ended questions that will help us get actionable feedback from citizens.

Continue: “Categorize the questions so that similar topics are grouped together.”

Look at the questions and categorize them. Output categories with the questions under them.

From the resulting categories, you can focus deeper:

Generate 10 questions for “Community Safety and Animal Control Responsiveness.”

This way, you build a survey that’s hyper-relevant for your community—and GPT makes it quick.

What is a conversational survey? Manual vs. AI-generated surveys

Conversational surveys ask questions like a real person would, responding to your answers in real time and probing for more detail when it’s relevant—unlike rigid, static forms that treat everyone the same.

Manual survey creation means you build every question, every branch, and every follow-up yourself. With AI survey makers like Specific, you describe your needs or audience, and the AI generates expert-quality surveys, asking intelligent follow-ups automatically. This saves time, lifts engagement, and drastically improves data quality.

Manual Survey

AI-Generated Conversational Survey

Build each question manually

Describe your goal, AI does the setup

Static, fixed questions

Dynamic, asks follow-ups based on responses

Low response rate, often 10-30% [1]

High completion rates: 70-90% [1]

Results need manual sorting and analysis

AI instantly summarizes and analyzes feedback [2][3]

Why use AI for citizen surveys? AI-driven surveys save you hours—sometimes days—on survey design and analysis. The results are more accurate, less biased, and much easier to understand. And because AI can follow up based on what people actually say, you don’t lose the “human” touch, even at scale.

If you’re looking for an AI survey example or just want to learn more, check out our guide on how to create a survey for citizen feedback on animal control services. Specific offers the best experience for conversational surveys, so both you and your respondents feel like you’re having a real conversation.

See this animal control services survey example now

Get inspired—see what a conversational citizen survey looks like and create your own in minutes. You’ll reach more people, get better data, and finally hear what your community really thinks.

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Try it out. It's fun!

Sources

  1. Superagi.com. AI-powered surveys achieve completion rates of 70-90%, compared to 10-30% for traditional surveys.

  2. SalesGroup.ai. AI-driven surveys yield 25% fewer inconsistencies and 40% higher completion rates vs. traditional surveys. Plus, AI enables deep analysis of open-text data.

  3. Superagi.com. AI survey analysis reduces processing time from weeks to hours.

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.