Create a survey about patient portal usability

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Generate a high-quality conversational survey about patient portal usability in seconds with Specific. Browse curated survey generators, templates, examples, and expert blog posts–all designed for patient portal usability research. All tools on this page are part of Specific.

Why use AI for surveys about patient portal usability?

If you want to deeply understand the user experience of patient portals, an AI survey generator makes getting feedback easier, richer, and more reliable. Unlike manual survey creation, AI tools like Specific design conversational surveys that feel natural—boosting participation and getting honest, context-rich answers. Here’s a quick look at how AI-generated surveys stack up against the old way:

Manual surveys

AI-generated surveys (like Specific)

Time-consuming to write and edit

Creates expert-level surveys in seconds

Risk of bias, unclear or generic questions

Uses AI to draft tailored, relevant, unbiased questions with proper context

Static: lacks conversational follow-ups

Dynamically generates real-time, context-aware follow-up questions for richer insight

AI-powered survey creation means you get smart, customized questionnaires for patient portal usability feedback—no manual labor or expertise required. If you’ve ever struggled designing a survey that actually uncovers what users think, you’ll appreciate how Specific’s AI survey generator takes your prompt and produces a survey from scratch. Everything is designed for seamless feedback collection—whether you’re interested in what works, barriers to engagement, or user satisfaction.

Specific doesn’t just automate the process; it also delivers a best-in-class user experience. Respondents feel like they’re chatting, not filling out a form, so you capture genuine, thoughtful input rather than rushed clicks. If you want to collect feedback that actually moves the needle on patient portal usability, AI survey tools like Specific are the clear winner.

Designing questions that deliver insightful answers

Cliché and confusing survey questions are everywhere, and they kill good research. I see it all the time: vague language, double-barreled queries, and leading phrasing that clouds the real issues. Specific’s AI acts like a survey expert, creating questions that push past surface-level feedback and avoid common traps. Here’s what that difference looks like in practice:

Bad survey question

Good survey question (as crafted by AI with Specific)

Are you satisfied with the patient portal?

What features of the patient portal do you find most useful or frustrating? Please explain.

Do you think the portal is good for managing health?

How has using the patient portal impacted how you manage your health, if at all?

Was your last visit easy?

Can you describe any difficulties you experienced using the portal during your last appointment?

Notice how the AI-generated questions are open, neutral, and specific enough to drive real conversations. With Specific, you don’t just avoid ambiguity—you get contextually smart follow-up questions that dig deeper if someone mentions, for example, “frustration.” This is crucial for patient portal usability, where pain points can be subtle or emotional.

Good survey design is about focus: Ask one thing at a time, use plain language, and be specific. If you’re making your own questions, stick to these basics—and for everything else, Specific’s AI survey editor is there to help refine and structure your survey with a single chat prompt. To learn how automated follow-up questions can boost your insights, keep reading below.

Automatic follow-up questions based on previous reply

Here’s where AI surveys like Specific truly shine: every answer triggers context-aware follow-up questions. Instead of generic one-size-fits-all forms, the AI pays attention and asks the right questions at the right time. This conversational approach is a game changer for nuanced topics like patient portal usability.

Suppose a respondent says, “I had trouble accessing test results.” If you stop there, that’s all you’ll learn. But with automated follow-ups, the AI can ask, “Can you tell me what exactly made it difficult to access your results?” or “Was this a problem on mobile, desktop, or both?” This is expert-level interviewing, delivered instantly and at scale.

Without these follow-up questions, you’d end up with feedback like, “It was ok,” or “Had problems,”—far too vague to drive improvements. Chasing answers by email is slow and incomplete. With Specific’s automatic follow-up questions built in, the conversation feels natural, and every respondent feels heard while you collect deeper, more actionable insight, right away.

This feature is new to many—but once you try generating a survey about patient portal usability and see the kind of depth these follow-ups unlock, you’ll never want to go back.

AI survey analysis: instant, actionable insights

No more copy-pasting data: let AI analyze your survey about patient portal usability instantly.

  • See immediate summaries and key themes across all survey responses, without wrestling with spreadsheets or hunting for patterns.

  • Chat directly with AI about your results: Ask “What’s stopping portal adoption?” and get a clear answer—no analyst needed.

  • Specific’s AI-powered patient portal usability survey analysis means your job is easier, faster, and more focused on what matters: taking action to improve your portal’s design and user engagement.

This is real AI survey analysis—automated, reliable, and designed so you can act on feedback with confidence.

Create your survey about patient portal usability now

Build better surveys, get richer data, and surface insights you can use—generate your expert conversational survey about patient portal usability right now with AI, and experience the advantage instantly.

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Sources

  1. JMIR Human Factors. Patient Portal Usability Survey Results (2021): Usage, Trust, and Barriers

  2. MoldStud. Patient portal solutions for enhanced engagement in healthcare: Navigation and mobile design statistics

  3. NCBI. Patient Portal Usage by Demographic Group

  4. Simbo.ai. The impact of user-friendly design on patient portal usability and engagement across diverse patient populations

Adam Sabla - Image Avatar

Adam Sabla

Adam Sabla is an entrepreneur with experience building startups that serve over 1M customers, including Disney, Netflix, and BBC, with a strong passion for automation.