Smarter Surveys, Better Control

We’ve rolled out a bundle of powerful updates to make your survey workflows more flexible, efficient, and transparent.

Global Recontact Period

We've introduced the Global Recontact Period to enhance your survey experience. This new setting lets you specify how many days a respondent must wait before receiving another survey. It helps prevent survey fatigue, ensuring respondents aren’t overwhelmed with frequent requests, and ultimately improves response quality. You can customize or override this setting per survey for complete flexibility.

Response Limits & Notifications

You can now set a maximum number of responses your survey should collect. Once the limit is reached, the survey stops appearing automatically. We’ll also send you an email notification the moment it hits the limit, so you’re always in the loop.

Email Notifications for New Responses

You can now specify email addresses to receive notifications for new survey responses. This is especially useful for NPS-style surveys or smaller user bases where you want to read every reply.

Custom CSS for the Widget

Fine-tune the appearance of your survey widget with custom CSS.

Improvements

• Survey Owner Visibility. You can now see who created each survey. Great for collaboration and accountability.

• Latest GPT Models. Surveys now use the latest GPT-4.1 and GPT-4 mini models for faster and more accurate response processing.

• Export to CSV. You can now export your survey data to CSV for easier analysis and reporting, if you want to do your thing outside Specific. Simply go to "Conversations" tab and press "Export CSV" button.

• Richer Response Data. Survey responses now include the display and responded URLs, giving you more context for each interaction.

• Audience Targeting Insights. You’ll now see how many people in your database are eligible for targeting. And before you publish, a dialog will let you know exactly how many people will receive your survey.